Dickinson Fleet Services is focused on meeting customer challenges by harnessing innovative technology. This focus was the driving force and #1 reason for developing TRAIT. TRAIT is a proprietary iPad based software that stands for Technician Reporting and Information Tool.
WATCH: How TRAIT Works
Contact us online or call 855-DFS-4111 for more information
Connecting Clients & Technicians
The opportunity to better connect mobile maintenance and repair resources with our clients and technicians was something we absolutely wanted to capitalize on when it came to TRAIT. Giving our technicians the ability to provide our customers with real time reporting that includes things such as time-stamped photos and lists of potential defects on vehicles is very valuable to everyone involved. This information helps make sure the best decisions are made on both the part of the technician and Fleet Manager when it comes to truck maintenance.
TRAIT provides direct electronic access for both the technician and customer. This means having critical information just a couple of screen taps away. Nightly inspection reports are also provided automatically so Fleet Managers never have to guess when it comes to the health of their equipment.
All of the TRAIT features are combined with the power of WebWrench, Dickinson Fleet’s cost tracking software, to make sure that consistent and timely billing is provided. By keeping the lines of communication open, fleet uptime is increased and trucks are able to stay out on the road. Having this type of information available in realtime also enables clients to control their bottom line by managing repair and maintenance costs effectively.
TRAIT + WebWrench = Winning Combination
Pairing up TRAIT with WebWrench delivers the 1-2 punch that will knockout any Fleet Manager’s truck repair and maintenance frustrations. Making real-time equipment data available along with billing information enables easy, intelligent decisions to be made that ultimately increase fleet up-time on a manageable budget. This is why Dickinson Fleet customers tell us all the time that our team feels like an extension of their own.
Save Time & Money on Fleet Maintenance
Several offerings make DFS unique, including its in-house CARES CALL center 24/7 repair assistance, WebWrench maintenance tracking and scheduling, and TRAIT real time reporting and preventative maintenance application.
Contact us online or call 855-DFS-4111 for more information!