By: DickinsonFleet On: November 22, 2017 In: Company News Comments: 0

Typical Thanksgiving day tools might be your fork, carving knife and other utensils. But here at Dickinson Fleet Services, we have our own set of tools. You might think we’re talking about wrenches, screwdrivers and all that good stuff. But really we’re talking about something more. Over the years, we’ve put together a collection of proprietary tools that allow us to provide services to our clients that enable us to function as an extension of the companies we serve.

These “tools” include our lineup of TRAIT, WebWrench, and, of course, our DFS app. We have invested in technology that has helped set us apart from other fleet maintenance providers out there. These are tools built for our technicians and clients based upon feedback directly from our technicians and clients. These tools are designed to work together as a “suite” to bridge the communication gap between our two most important groups of people. And for this we are very, very thankful.

How TRAIT Works

TRAIT acts as a gateway for our customers to have easy electronic access to all the most important fleet data. Likewise, it makes this same information available to the technicians servicing the fleet. The result is more thoroughly and timely maintenance, maximizing fleet uptime.

At a moment’s notice, both the technician and our customers are able to get real time information about the repairs and maintenance being done on their equipment With features such as automatic nightly inspection reports, Fleet Managers never have to guess about the health of their fleet.

TRAIT Provides

  • Direct electronic access
  • Nightly inspection reports
  • Valuable technical apps

The Power of WebWrench

WebWrench is all about making it easy for you to control expenses by tracking exactly where your costs are coming from. With TRAIT and WebWrench working together, our technicians are communicating directly with the customer on a day-in and day-out basis about the repairs and maintenance work being done on their fleet.

TRAIT & WebWrench work together to give our customers and technicians a comprehensive look at exactly what’s going on with the health of their fleet at all times. Much like how our technicians work, this information is available on the customer’s schedule, when it’s most convenient for them. Again, it’s about everything coming together to maximize fleet performance and prevent downtime.

Dickinson Fleet App

Put the power of Dickinson Fleet in your pocket. That’s right, with just a few taps on your phone, you can request service for you fleet anytime, from anywhere. This user-friendly app is designed to bring the information you need to you, on-the-go, when you need it the most.  Take a look at what our customers get with the DFS App…

Why Get the Dickinson Fleet App?

  • Streamline service with scheduling in 24 hours or less.
  • Avoid the hassle and downtime of “calling in” service requests to a call center.
  • Connect with the repair expertise and customized service Dickinson Fleet Services is known for.

Happy Thanksgiving

On behalf of all of us at Dickinson Fleet Services, we would like to wish you a Happy Thanksgiving.  We couldn’t do what we do without our incredible customers and wonderful technicians.  We have a lot to be thankful for and as we continue to roll out more new “tools” to make life easier, we encourage you to sit down with yours to enjoy time with family and friends this holiday season.

More on Dickinson Fleet Services

Dickinson Fleet is the nation’s leader in mobile truck maintenance and repair. We currently have 300 mobile trucks equipped with state of the art technology visiting our customers nightly across 40 states in nearly every major city in the country.

Have Questions or Need Help?

Contact us online or call 855-DFS-4111