Our Company

Dickinson Fleet Services, established in 1997 as a three shop, family-run operation, has grown to become the largest independent mobile fleet maintenance company in the country. And we’re growing more every day. As our business continues to expand across the United States, we are always on the lookout for motivated, energetic individuals to fill the career positions now available on our talented team of professionals.

We offer more than just technician career opportunities at Dickinson Fleet Services, we provide a career path in sales, sales management, customer service, human resources, training, operations, finance and administration.

When you join the Dickinson Fleet Services team, we’ll recognize and reward your contributions with excellent pay, flexible hours, rich employee benefits, and ongoing training opportunities. Dickinson Fleet Services provides a dynamic career path with a proven track record for success.

Building Our Team

While rapid growth like ours brings challenges, we’re working to ensure that our workforce is the best in the industry by strengthening our hiring practices, introducing enhanced employee education and training at every level, and providing ample opportunities for professional recognition and growth.

Our training and development initiatives include:

  • Establishment of a dedicated training division
  • Senior leadership executive management development training
  • Sales team and sales management leadership training and development
  • Implementation of a formal technician ASE certification program across all regions
  • Creation of Lead Technician front line management positions across all regions
  • Structured, companywide maintenance training for all technicians
The Hub - Dickinson Fleet Services

The Hub – Taking a Closer Look at Dickinson’s Expansion & Growth Strategy

Our goal is to be the

fleet maintenance industry destination employer

We’re gaining valuable insights about how we’re doing through employee engagement feedback surveys, and are sharing company information, events, and industry news through podcasts from company leaders, monthly leadership updates and a quarterly newsletter. Promoting 2 way communication and information sharing with our employees is a high priority for our company.

It’s a time of incredible growth and change for the current and future employees of Dickinson Fleet Services…and we hope you’ll consider joining us on the journey. If this sounds like the type of challenging and rewarding environment you’d like to be a part of, contact us for a career position with Dickinson Fleet Services today.

The Hub podcast, a series of interviews featuring leadership from around the company.  Each episode will feature leadership’s view on a variety of subjects concerning the company.  Conversations will focus on company culture, philosophy and business approach along with highlights including employee accomplishment,  company growth and acquisitions.  Stay tuned for the latest news from around the company.

Dickinson Fleet Services has a companywide employee recognition program to honor the hard working men and women who make up our company. Each department manager nominates one person each month, looking for an incredible individual who goes above and beyond the call of duty throughout month.

SETTING THE STANDARD FOR CUSTOMER CARE

At Dickinson Fleet Services, the fine individuals working in our Customer Care Call Center truly CARE about our clients. We’re firm believers in providing exceptional customer service, of course, but are also firm in training our representatives to act as an extension of YOUR team, not just OURS. This means, if there’s something your concerned about…we are too. Our Customer Care Call Center is always available for all scheduled and non-scheduled maintenance needs to make sure we’re assisting you in every possible way, providing the Gold Standard of customer service to our clients.

OUR CUSTOMER CARE CALL CENTER COMMITMENT

It all starts with our hiring and training in the call center. We look to put the right people in the right place to handle our customer’s needs on THEIR schedule. This means working through details when things arise to make sure communication is clear. This also means making sure that everyone is on the same page with your maintenance and repair plan moving toward a common goal. We want to empower our call center representatives to work with our technicians to take care of our clients in every aspect of our relationship.

Having a solid call center is part of the engine that keeps are business running day in and day out. We want to remind our customers that, in addition to our technicians, we have a team on standby ready to field your call. You can expect to talk with someone friendly, professional and willing to go the extra mile to make sure you receive the best services in the business.

Top Tech AwardTop Tech Journey

In 2016 Dickinson Fleet Services started its Top Tech competition to allow technicians from across the company to compete for the title of Top Tech and the opportunity to to go on and compete at TMC Super Tech Competition each Fall.  The competition is an opportunity for Mobile, Shop and Trailer techs to show off their skills, compete with coworkers and learn new skills along the way.

The competition has become an invaluable program providing on-going training, introduction to new skills and techniques toward our goal of delivering Maintenance Excellence to our customers everyday.

We keep you on track

Dickinson Fleet Services is your one-stop shop for fleet maintenance and management