855-DFS-4111

Mobile On-Site Service

We currently have over 250 mobile trucks visiting our customers nightly in nearly every major city in the country. All of our trucks are late model and equiped with state of the art tools. They perform preventative maintenance (PM) inspections and follow up repairs at our customers locations after the routes are completed. We hire the industries top mechanics. We send them to our new corporate office where they recieve training on PM process, proper repair proceedures, communicating with our customers for prior approvals, and how to send meaningful nightly summary reports. This information is all e-mailed to their customers nightly as the jobs are being worked, helping our customers control their costs and plan their deliveries for the next day.

 

Fleet Management

Dickinson-Fleet-Technicians
The Mobile Service Advantage:
  • Your truck never leaves your lot
  • DVIR’s are handled on site for improved driver moral
  • Safety items are handled on site without taking the truck out of service
  • Same tech works on your trucks and knows your needs
  • We keep you current on our PM’s
  • We find issues before they become costly repairs
  • Tech has access to truck repair history to see what has been repaired
  As a customer of Dickinson Fleet Services we become your partner in keeping your trucks safe, legal, and dependable.
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ONE CALL… ONE SOURCE FOR ALL OF YOUR TRUCK NEEDS

    Services

  • Collision Repair
  • Mobile On-Site

Collision Repair Services

Although DFS is best known for our network of maintenance shops and mobile techs, we also have a strong presence in the collision repair business. We have been told we have the largest network of large truck collision repair facilities in the country.


As if everything else we do, we pride ourselves in quality repairs, quick turnaround, and thorough estimates.


Our four body shops have full paint booths, frame racks, trailer shops, and are capable of doing minor to major collision repairs.


Our shops each have estimators that provide free estimates at your location. We recommend contacting us in advance to set up an account so we can expedite your repair needs.


DFS is also an authorized dealer for most of the liftgate manufactures as well as body manufactures. We can sell and install liftgate and bodies, and work on them.


Directory of DFS body shops:

Atlanta GA- 6802 Buford Hwy, Doraville GA – (678-533-1400)

Cincinnati, OH- 11536 Gondola DR, Cincinnati OH- (513-772-3629)

Indianapolis IN- 4709 W. 96th St. Indianapolis IN- (317-875-7409

Eastern PA- 2703 Geryville Pike, Pennsburg PA- (215-679-5538)

These shops all have extensive experience with special vehicle modifications and installation. We also do fleet refurbishment projects. We have extensive experience refurbishing trucks for uniform companies, auto carriers, environmental companies, and food and beverage companies to name a few.

Mobile on-site service

Dickinson Fleet Services has the experience and technology to set up a regional or national service network for your fleet maintenance. Under our “Maintenance Select Program” we are experienced at setting up national programs for companies likes yours. Over the past few years we have set up fleets of 3-4000 truck with coast to coast coverage. We have the resources and technology to do the same for your fleet.



Our Region Service Managers are located throughout the country, and will work closely with your branches for a smooth transition; introducing them to a better, safer, more consistent fleet maintenance program. The RSM interfaces between the customer and our mobile tech, scheduling repairs, reviewing bills, overseeing the quality of work done, and enforcing our safety standards.



We hire the best techs available; provide them with new trucks, new equipment and diagnostic tools. We bring them in to our corporate office for a week of TRAIT (on their I-pad) training, PM processes, communications, and all other aspects of servicing our customers. After a week’s training they are prepared to represent DFS to the customer.



Customer benefits of Mobile on-site Service:

Saves time and money taking your trucks to a shop for repairs

Truck is available for loading and deliveries vs. sitting at a shop

Dedicated mechanic gets to know your drivers and management and becomes an extension of your business.

Trucks are serviced during off hours, not when you need them for deliveries

Better Driver satisfaction since we fix minor issues that irritate them and you don’t have time to get fixed

Overall better communications and reliability

Management is more involved with the fleet decisions and repairs cost

All of our mobile techs are equipped with I-pads for regular communications with our customers. They have step by step PM processes that they must follow. The mobile computers also help us deliver accurate and timely billing.