By: DickinsonFleet On: November 17, 2016 In: Company News, TRAIT Comments: 0

Your business is about moving products across the nation as quickly, safely and efficiently as possible.

When your fleet isn’t moving, it isn’t making any money. At Dickinson Fleet, our primary objective is to keep your fleet moving. We offer the industry’s best preventative maintenance service delivered with the most sophisticated mobile technologies.

Established in 1997, we’ve become leaders in the fleet maintenance industry servicing national accounts from coast to coast. Dickinson’s fleet of over 250 mobile repair trucks brings the industry’s top mechanics to you. We do all maintenance on-site, at your location, on your schedule.

We don’t work shop hours. We work CUSTOMER hours.

What we have been able to develop is beyond the traditional partnership. As a result of our mobile service program and the expansion of it, we have developed a suite of technology tools that allow us to manage our mobile operations. Take a look at the video below for more…

WATCH: Dickinson Fleet Services Overview

The Dickinson Advantage is what sets us apart from any other dealership or mobile maintenance provider out there. And it begins with these 4 things…

1. Mobile Repair Trucks

Our fleet of over 250 repair trucks is equipped to service all of your fleet’s maintenance needs. Each truck is custom built with consistency, safety and convenience in mind for our technicians. This type of on-the-go service allows us to perform the work at your location, on your schedule.

2. Mobile Fleet App

Request repairs instantly from wherever you might be. Right from your phone, anytime, anywhere you can tap into our mobile fleet network to make sure your fleet maintenance gets completed when you need it to.  Learn more about our mobile fleet app here.

3. TRAIT

This is our proprietary Technician Reporting And Information Tool. TRAIT enhances our technicians ability to provide consistent and quality inspections time and time again. With instant repair information being available to our customers.

A typical fleet management organization has to gather information from vendors and technicians and then compile that information and make it available to the customer. This takes time.  With our mobile applications we are making this information available to the customers at the time we are actually doing the repairs.  This results in quick, intelligent decision making that minimizes downtime.

4. WebWrench

WebWrench makes it easy to keep an eye on expenses helping you track and control costs. With TRAIT and WebWrench combined, our technicians are communicating directly with the customer on a day-in and day-out basis about the repairs that are being made along with the status of their fleet condition. This means no more being blindsided by unexpected repair costs that are way outside of budget.

If you take your truck to a dealership, you aren’t going to get a report every month with what you spent at that dealership. Using WebWrench and TRAIT together, Dickinson is able to provide that information not only by vehicle, but also by component. This allows us to sit down with you, our customers, on a regular basis to make the best decisions possible about the health of your fleet.

The Difference is Clear

We have completely reversed engineered our company. What that means is that every organizational chart that you see has the technician on top. Everything we do from an ownership and management standpoint is built to support them and help them become more successful. At the end of the day, our success is completely dependent upon them being able to provide quality services from a safety and communication standpoint.

One of the things that our client’s receive is a sense of ownership. What that means is that our technicians become a part of your team. We want as much teamwork as possible and that means our techs being empowered to working with you to make the best decisions that keep your fleet moving.

Let’s Get Rolling

A partnership that keeps you rolling. Our goal is to deliver quality service, safety and technology that works for you. We’re confident our mobile fleet repair and maintenance services can improve your fleet’s uptime and help you be more profitable.

It’s YOUR Call

Contact us online or call 855-DFS-4111 for more information on our mobile maintenance select service to ensure your fleet is getting the attention it deserves