About Us

012 Dickinson Fleet Services is owned and operated by Bob Dickinson (CEO), Dick Dickinson (President and COO), Mike Dickinson and Ted Coltrain (Executive Vice Presidents). Since 1997, Dickinson Fleet Services has grown from a three shop company to the largest independent Fleet Maintenance Company in the country with 13 maintenance facilities and 165 mobile maintenance trucks nationwide. “Our goal is to be the premiere provider of truck repair services nationwide”. Working with our large national accounts, we are developing electronic reports for them to manage our performance, along with their fleet. Over the past few years, DFS has spent millions of dollars developing proprietary technology to help our customers manage their fleet. By setting KPI’s and developing reports to track to those KPI’s, you maintain complete control over your fleet and fleet maintenance costs, while having the peace of mind that your locations are getting the service levels they need. Some companies in our industry believe in a “single approach to maintenance”, one size fits all.  They don’t have the technology or take the time to customize their program to fit your needs. Other companies are limited in what they can provide; some provide maintenance, others provide fleet management. We are the only company that provides both.  

    About Us

  • Our Mission
  • Company Culture

Our Mission

Our mission is built of preventative maintenance and maintenance excellence. A good preventative maintenance program will keep your fleet safe, legal, and dependable. It will also keep your costs down.

With the technology we have developed, we guarantee consistent PM’s nationwide, done on time, by highly-trained technicians. Plus, you will receive daily updates on your PM currency and follow-up repairs.

We will become your single source vendor for all of your fleet needs. Every customer has unique needs. We spend the time up front to understand your unique needs, and develop a program to meet those needs.

Company Culture

From its inception, the owners of DFS set out to build a company that provided the highest level of quality and customer service in the industry. This commitment to quality and customer service still stands almost two decades later. All of our 400+ employees know that quality and customer service is our passion. As a DFS customer we will work 24/7 to exceed your expectations.

Customers- Our goal is to keep customers for life. Our team of Customer Service Reps, and field managers, communicate with our customers daily, helping them schedule their maintenance and resolve issues.

Employees- Employee satisfaction is important to us, because happy employees are productive employees. We provide our employees with above industry compensation, benefits, and equipment in order to attract the best people in the industry.

Safety- We will never compromise safety. We believe in a safe working environment and would never allow our employees or customers to be put in an unsafe situation. We provide regular safety training and certify them on safety items.

At DFS you will find us to be hard working, honest, and trustworthy. Our employees work safely, communicate well, and provide quality service.